Please read these Terms and Conditions carefully before using the site. If you use our site, you must be familiar with and agree to the following general conditions, if you do not agree with them, please do not use the site.

These General Terms and Conditions govern the relationship between "BUDAS" EOOD, EIK: 202776289, hereinafter referred to as “Interior House”, on the one hand, and the persons using the site and the electronic store located at the Internet address http://www.ihouse.bg , on the other hand.

These general conditions bind all persons who use the site and/or register at the Internet address: http://www.ihouse.bg. When using the site http://www.ihouse.bg, the persons undertake to comply with these General Terms and Conditions, as well as the legislation of the Republic of Bulgaria and the European Union applicable to the goods and services provided on the Site. By clicking on any object, link or button located on the pages of an Internet address http://www.ihouse.bg, with the exception of the link pointing to these general conditions, the persons who use the site agree and fully accept and undertake to comply with these General Conditions.

"BUDAS" EOOD is a company registered in the Republic of Bulgaria, with its registered office and management address: the city of Plovdiv, 254 "6th Septemvri" Blvd.; entered in the Registration Agency with EIK 202776289. Interior House is the trademark of the Company.

DEFINITIONS:

"general terms” – means these General Terms and Conditions.

"Supplier" / “Interior House”/- means the trading company "BUDAS" EOOD, entered in the Commercial Register at the Registration Agency under EIK 202776289.

"Site” – means internet address http://www.ihouse.bg.

"User” – means the persons using and visiting the Site and the Electronic Store.

"User profile” – means a separate part on the Site, containing information about the User, provided by the latter during his registration on the Site.

"E-shop” – means the electronic store of the Supplier, which is located on the Site.

"Product/s” – means the goods offered by the Supplier through the Electronic Store.

"Checkout” – means the User's order for certain Goods selected by him, together with the selected method of payment and receipt of the Goods.

"Price of the Goods” – means the price per piece or for a certain amount of goods, stated in Bulgarian leva, with value added tax and all additional taxes and fees. The price does not include transport and delivery costs.

"Shipping Price” – means the costs of transport and delivery of the Goods to the User, including value added tax.

"Price of the Order” – means the total Price of the Goods including value added tax and all additional taxes and fees and the Delivery Price.

"Working days” – means all days, excluding public holidays, Saturdays and Sundays.

I. ONLINE PURCHASE OF GOODS

1. The Supplier provides goods for a fee remotely to Users through the Site and the Electronic Store after the explicit statement by the User.

2. Against the Goods provided by the Supplier, the User shall pay the Price of the Order according to the terms and conditions of the General Terms and Conditions. The User expressly declares that he is aware of the fact that each Order in the Electronic Store and the Site is associated with a payment obligation on his part. 

3. The Supplier reserves the right to unilaterally change the Goods offered on the Site, their parameters and characteristics. The Provider has the right to change the information published on the Site without prior notice to the User.

4. The General Terms and Conditions may be updated and changed at any time. The provider will notify the users of any change in the General Terms and Conditions within seven days of the occurrence of this circumstance at the telephone numbers, e-mails or correspondence addresses indicated by them.

II. USER PROFILE REGISTRATION

1. The Site and the Electronic Store can be viewed by visitors freely, without registration or with registration (creation of a User Profile). 

2. Registration is done by filling in a registration form in real time by the User. The mandatory fields are e-mail address and password. The user agrees and declares that he will provide true, accurate, up-to-date and complete information when filling out the registration form. When registering, the User voluntarily provides the personal data required by the registration form. Interior House may at any time change the amount of personal data required for registration on the Site in compliance with the requirements of applicable legislation. In the event of a change in some of the data on the registration form, the User undertakes to update the relevant data in the User Profile within 3 /three/ days of the change. The Provider does not bear any responsibility if the User does not fulfill his obligation under the previous sentence.

3. In case the User provides false, inaccurate, outdated or incomplete information, the Provider has the right to:
- requires the User to provide true, accurate, up-to-date, respectively complete information or
- close and/or delete the relevant information and/or deny the User further access to part or all of its services and/or completely delete the User's registration and/or terminate the contract with him without prior notice.
The Supplier is not responsible for a false and/or inaccurately executed Order made in connection with the information received by the User. The Supplier is not responsible for undelivered orders or other defaults due to false, inaccurate, out-of-date and/or incomplete data and re-sending of Goods shall be borne by the User.

4. When registering on the Site, the User specifies an e-mail and password to access the User Profile. The user bears full responsibility for the protection of his e-mail and password, as well as for the actions of third parties with the same. The User should end each session in the User Profile by exiting it, for security and data protection purposes. In case of suspicion of illegal or unauthorized access, stolen or lost e-mail and/or password, the User should notify the Provider immediately, in order to suspend access to the User's personal information and avoid unauthorized actions with the User Profile.

5. After successful registration, the User receives an e-mail from the Provider confirming the registration on the Site.

6. The user profile provides the User with the opportunity at any time to view and edit the data entered during registration, as well as provides full access to all his Orders, the ability to opt out of informational messages, brochures, newsletters, etc. similar.

7. The user once again expresses his will to agree to the General Terms and Conditions by checking the box "I accept the General Terms and Conditions" and then pressing the button to confirm the registration. By ticking the box "I accept the General Terms and Conditions", the User makes an electronic statement within the meaning of the Law on Electronic Documents and Electronic Authentication Services, declaring that he is familiar with the General Terms and Conditions and accepts them in full. With the recording of the statement under the previous article by the Provider, the electronic statement acquires the quality of an electronic document within the meaning of the Law on electronic document and electronic authentication services.

8. A user profile can be closed at any time at the request of the User.

III. GOODS AND ORDERS
1. The execution of Orders and the conclusion of a contract/s for distance purchase and sale with the Supplier can also be carried out without registering a User Profile. The User agrees and declares that he will provide true, accurate, up-to-date and complete information when filling in the data to place an Order without registration. The user voluntarily provides the personal data required by the form for placing an Order without registration. Interior House may at any time change the amount of personal data required to place an Order without registration, subject to the requirements of the applicable legislation. In the event that the User provides false, inaccurate, out-of-date or incomplete information when placing an Order without registration, the Supplier has the right to:
- requires the User to provide true, accurate, up-to-date, respectively complete information or
- close and/or delete the relevant information and/or deny the User further access to part or all of its services.
The Supplier is not responsible for an incorrectly and/or inaccurately executed Order made in connection with the information received by the User when placing an Order without registration. 

The Supplier is not responsible for undelivered orders or other defaults due to false, inaccurate, out-of-date and/or incomplete data and re-sending of Goods shall be borne by the User.

2. The e-shop accepts Orders 24 hours a day, every day. The User has the right to order all Goods specified on the Site. When placing an Order, the User has the right to choose the type of Goods and their quantity, the method of payment and delivery, according to the options offered on the Site.

3. For each Product on the Site, information is provided regarding the Price of the Product, the main characteristics of the Product and additional information aimed at helping Users make an informed choice when purchasing. The Supplier is not responsible for inaccuracies in the description of the Goods, which do not relate to the main characteristics of the Goods, and does not claim the completeness of the information provided.

Interior House reserves the right to publish names, models and other product information in English when:

a) There is a risk with the translation that valuable information about the characteristics of the goods will be lost;

b) There is no universally accepted unambiguous terminology in the Bulgarian language;

c) The product itself is a carrier of information in English.

4. All prices indicated on the website are in Bulgarian lev with VAT included. In case the product has several modifications, the prices for each of the modifications are indicated on its page. The Provider has the right to change the prices indicated on the Site, at its discretion, at any time and without being obliged to notify the Users in advance. The User is obliged to pay the price that was indicated on the Site at the time of placing the Order, regardless of whether it is lower or higher than the updated price.

5. The Supplier has the right at any time and without warning to make changes to the published goods, prices and other characteristics of the Goods, and Users are considered to be informed of said changes from the date of their publication. The information on part of the published Goods may not be updated, but in any case, the Users will be notified, in the case of an Order, prior to their delivery, of unupdated information on the Site related to the ordered Goods. Some of the information published on the Site may refer to goods that are not offered and are not available at the moment, for which we apologize in advance.

6. Each selected Product is placed in the User's virtual basket. Until the Order is confirmed, the User can review and change the ordered Goods, quantities, payment method and other data related to the specific order.

7. The order is placed by observing the following basic technical steps:
– Overview of the offered Goods;
– Adding the Product/s to the User's virtual basket;
– Login/Registration of a new user or choosing to shop without registration;
– Entering the delivery address;
– Confirmation of the payment method;
– Finalization of the Order;

8. Upon finalization of the Order and its confirmation by the User, the latter undertakes to pay the Price of the Order and again declares that he is aware of the fact that the Order is associated with an obligation to pay on his part. After finalizing and confirming the Order by the User, the Electronic Store system automatically sends an information e-mail that confirms the receipt of the Order in the Supplier's system.

9. Until the end of the day on which the Order was placed, the User has the right to cancel it by notifying the Supplier by e-mail info@ihouse.bg The user must indicate the number of the Order that he refuses.

10. Users understand and agree that certain Goods may not be available at the time the Order is placed. In the event that the Supplier is unable to fulfill the Order, due to the fact that it does not have available Goods, the Supplier shall notify the User of its depletion on the contact telephone number specified by the User or by sending a message to the e-mail address specified by the User. Notification is made in a timely manner up to ten working days after the date on which the Supplier received the Order. In these cases, the Supplier shall reimburse the User in full for the amounts paid by the User to the Supplier for the purchase of the Goods (if such amounts were paid by the User). In case of technical errors in the information published on the Site, as a result of which the order cannot be fulfilled, the supplier has the right to refuse the fulfillment of the order and does not owe any other compensation to the User, except for the refund of the sums paid and/or deposited by the user for the canceled order, if any.

11. If within 2 /two/ days of receiving the Order, The price of the Order has not been received on the bank account of the Supplier, the Order is considered automatically canceled and the Supplier does not owe performance on it without being responsible for it.

12. The Supplier may request additional confirmation of the Order and/or information necessary for its execution, including by telephone or e-mail. In case the User refuses to provide the confirmation and/or necessary information required by the Supplier, the refusal automatically results in the cancellation of the Order with or without further notification to the User.

IV. DELIVERY OF THE GOODS

1. The goods are delivered to the address specified by the User on the territory of the Republic of Bulgaria. Goods are delivered to Users by hand against a signature. When the ordered Goods have a total weight of more than 20 kg, they are delivered only to the entrance of the building where the delivery address is located. In case the User wishes such Orders (with Goods with a total weight of more than 20 kg.) to be delivered to the door of his apartment, he should pay an additional fee.

2. In case of impossibility of delivery at the first visit to the address specified by the User, through no fault of the Supplier and/or the courier (in case there is no one at the address, etc.), the person making the delivery leaves a notice indicating a contact phone number , which the User should call within 2 (two) Business Days in order to specify a new delivery date. If the User does not call within the specified period or in case of impossibility of delivery and during a second visit, through no fault of the Supplier and/or the courier, the distance sales contract is automatically terminated and the Supplier is released from its obligation to deliver the ordered Goods. The provision of the previous sentence also applies to cases where a User unreasonably refuses to accept a given delivery. In the event of such termination of the distance selling contract, The Provider does NOT refund the User the amount paid.

3. The term for the delivery of the ordered goods depends on the availability of the item and the delivery address, and the term can be extended on public holidays and/or weekends by the term of non-working days. In all cases, a delay in the specified delivery times is possible, of which you will be notified in a timely manner by our associate.

The terms for delivery of the Goods are as follows:

For goods available in Bulgaria:

- For delivery to an address within the city of Plovdiv - up to 5 /five/ working days;

- For delivery to an address within Sofia, Varna and Burgas – up to 10 /ten/ working days;

- For delivery to other settlements - up to 10 /ten/ working days;

For Goods that are not available in Bulgaria:

- For delivery to an address within the city of Plovdiv – up to 15 /fifteen/ working days;

- For delivery to an address within Sofia, Varna and Burgas – up to 20 /twenty/ working days;

-For delivery to other settlements – up to 20 /twenty/ working days;

*In cases where the goods are not available, the delivery period may be extended. Delivery periods start from the date of receipt of the Order Price on the Supplier's bank account. 

4. The price of the Delivery is determined depending on the weight of the Order and the place of delivery. The specific value of the delivery is determined when placing the Order and is further specified with the Supplier. For orders over BGN 10,000.00, delivery is at the expense of Interior House.

5. The Supplier is not responsible for delay in the event that the delay is due to the fault of the courier/carrier making the delivery and/or due to circumstances beyond the Supplier's control.

6. Upon delivery, the Goods should be carefully inspected by the recipient. In the event of finding during the examination of obvious defects, the absence of any of the accessories accompanying the Goods and/or any of the documents required by Bulgarian legislation (e.g. broken integrity of the packaging; external deformations of the Goods - distortions, scratches, broken or damaged elements /parts or similar; missing receipt/invoice; missing accessory accompanying the Goods), the User immediately informs the person making the delivery, for which a protocol is drawn up. In addition, the User shall immediately notify the Provider by e-mail info@ihouse.bg.  If the User does not do this, the Product is considered approved and he loses the right to later claim that the Product was delivered to him with obvious defects, the absence of any of the accessories accompanying the Product and/or any of those required by Bulgarian legislation documents. 

Complaints на закупени чрез Електронния магазин стоки се извършват по правилата на Закона за защита на потребителите, като в допълнение Потребителят следва да уведоми Доставчика на e-mail info@ihouse.bg за всяка рекламация, прилагайки съответната фактура/касова бележка за закупените Стоки или посочвайки нейния номер и дата.

7. When handing over the delivered Goods, the User or a third party indicated by him must sign the documents accompanying the Goods. A third party is considered any person who is not the holder of the Order, but accepts the Goods upon delivery to the delivery address specified by the User.

8. The couriers/carriers that carry out the delivery of Goods are chosen at the discretion of the Supplier and he can change them at any time without being obliged to inform the User in advance, as long as this does not reflect the method and term of delivery.

V. WAIVER OF DISTANCE CONTRACT AND GOODS PURCHASED

1. Based on Art. 50 of the Law on Consumer Protection /ZPP/, a User who has the status of a consumer within the meaning of the ZPP has the right to withdraw from the distance sales contract and request the return of the Goods ordered and purchased by him within a period of 14 (fourteen) days from the date of receipt of the Goods by the User or by a third party other than the carrier and specified by the User, or when the User has ordered many goods with one order that are delivered separately, starting from the date on which the User or a third party other than the carrier and indicated by the User, received the last goods. The conditions under which the return is made are:
– The user must notify the e-mail Provider in advance: sales.budasinterior@gmail.com , that on the basis of Art. 50 of the PPE waives the distance sales contract;
– That the integrity of the packaging is not violated, as well as the integrity of the protective stickers and other markings placed by the Supplier;

In the event of non-fulfilment of the specified conditions, the Supplier reserves the right to refuse to accept the returned Goods and, accordingly, not to refund the full amount of the sums paid by the User. The user has no right of refusal in relation to goods and circumstances falling within the scope of Art. 57 of the Civil Code. 

2. All transport and any other costs for the return of the Goods are entirely at the expense of the User. Until the return of the Goods by the User to the Supplier, the risk of its accidental loss or damage is borne entirely by the User. In the event that a given Product, due to its nature, cannot be returned in the usual way by post, the User shall bear the costs of returning the Product in another way and pay them in accordance with the relevant tariffs, price lists, etc. of the respective courier or other companies he has chosen to use for the return.

3. In case the User takes advantage of his right under Art. 50 of the Civil Code, in the event that he has fulfilled the above conditions, the Supplier undertakes to reimburse him the Price of the Order (with the exception of additional costs related to a method of delivery chosen by the User, other than the cheapest standard method of delivery , offered by the Supplier) within the statutory 14-day period in accordance with Art. 54, para. 2 of the PPE. The Supplier has the right to delay refunds until the Goods are received back or until evidence is provided that the Goods have been sent back, whichever occurs first.

4. The user may use, but is not obliged to, a form for exercising his right under Art. 50 of the Civil Procedure Code for the refusal of the contract.

5. The User must send the Supplier or return the Goods without undue delay and in any case no later than 14 days from the date on which the User notified the Supplier of his withdrawal from the distance contract. The deadline is considered to be met if the User sends or returns the Goods to the Supplier before the expiration of the 14-day period.

VI. PAYMENT TERMS

Цената на Поръчката може да бъде заплатена по банков път:
– Bank transfer to the bank account specified by the Supplier, before receiving the ordered Goods - the User should send a copy of the payment order/import note to e-mail: info@ihouse.bg, and if he cannot, he should send the following information to the specified e-mail: the date of payment; the bank; payment order/import note number; order number and three names. In his message according to the previous sentence, the User may, if he wishes, also indicate a telephone number at which he can be contacted in the event that errors/problems are detected in connection with the payment of the Order Price. The provision of such a telephone number by the User could facilitate communication in the case of detected errors/problems according to the previous sentence, respectively, this could have an impact on the faster delivery of the ordered Goods in the case of detected such errors/problems. 

Плащане с дебитна/ кредитна карта посредством V-pos.

1. Видове карти, които се приемат: дебитни, кредитни и бизнес карти Visa и Mastercard.

2. Транзакциите се осъществяват посредством програмите за сигурност MasterCard Identity check и VISA Secure.

3. От гледна точка на сигурност, максималната сума за плащане с карта е 25 000 лв.

4. Не съхраняваме данни за банковите карти, използвани за
плащане чрез сайта.

5. При необходимост от връщане на сума, платена с банкова карта, сумата се възстановява по картата, с която е извършено плащането.

VII. PERSONAL DATA
1. By accepting the General Terms and Conditions, Users agree that the Supplier and its employees, depending on their duties, have access to part or all of the information filled/submitted during the registration of the User Profile and/or the ordering of Goods.

2. The supplier is a registered administrator of personal data according to Bulgarian legislation and ensures their protection according to the Personal Data Protection Act and related by-laws. By accepting the General Terms and Conditions, Users agree that the Provider may process the provided personal data for the following purposes: technical management of the Site and the Electronic Store and their databases; establishing contact with Users; management of Orders, delivery of Goods and any other activities related to the fulfillment of the obligations of the Supplier and Users; measuring the effectiveness of the Provider's services; advertising campaigns, marketing and market research, price policy; sending advertising offers and materials, information about the Supplier's products and other similar information by mail, telephone and/or e-mail; direct marketing; any other commercial communications. By accepting the General Terms and Conditions, you agree that in connection with the processing of your personal data for the specified purposes, the Provider may also provide this data to third parties with whom Interior House cooperates, works or has other relations in connection with its activities ( including courier, transport and forwarding companies in connection with the delivery of the Goods).

3. Based on Art. 34a of the Personal Data Protection Act Users may object to the use of personal data, their disclosure to third parties and their use on their behalf for the stated purposes. You have the right to object to the processing of your personal data for direct marketing purposes by sending a written message to the Provider at the contacts indicated at the end of the General Terms and Conditions. In the same places, you can contact us in case of unauthorized filling of your personal data by third parties, as well as for other possible problems.

4. At any time, you can opt out of receiving information about products, campaigns, promotions, etc. of the Supplier, as well as from receiving other advertising and information materials and offers by sending a message about this to e-mail: info@ihouse.bg. 

5. By accepting the General Terms and Conditions, the Users expressly consent to the Provider sending commercial messages, information, materials, etc. to the provided address, e-mail and contact phone number, specified in item 2 of this Section V. This is also considered a given prior consent within the meaning of Art. 6, para. 4 of the Law on Electronic Commerce and Art. 49 of the Consumer Protection Act.

VIII. OTHER PROVISIONS

1.Copyright and related restrictions

Interior House grants the right to the Users to use all the services indicated on the Site only for personal non-profit purposes and provided that the copyrights of Interior House or to third parties related directly or indirectly to the materials on the Site. It is expressly prohibited that the materials published on this Site be copied, publicly distributed or given away for any purpose by the Users. The use of the materials published on this Internet Site on other sites is prohibited and violators are subject to sanctions according to the provisions specified in the Law on the Protection of Copyright and Related Rights.

Interior House reserves the right to assign the rights to publish materials and other information published on the Site to third parties in the event of an additional written contract governing the legal relationship between Interior House and the person posting the information.

When purchasing a product representing an object of copyright and/or patent rights Interior House does not grant any additional rights for use and distribution, except for the expressly mentioned rights and/or licenses from the manufacturer/distributor of the goods.

All provided by Interior House goods and services that enjoy protection according to the Law on the Protection of Copyright and Related Rights are provided to Users in their original form, packaging and medium without any influence on the part of Interior House and according to the licenses and distribution rights granted by the manufacturers and/or their distributors for the Republic of Bulgaria.

The links provided on the Site of Interior House to sites owned by third parties are posted solely for the convenience of users. By using such a reference, users are not using a service provided by Interior House and with respect to the use of the reference outside the Site of Interior House these General Terms and Conditions do not apply.

2. Interior House has the right to unilaterally change all conditions for delivery of the provided goods and any other information published on the Site without prior notification to the User.

3. Interior House reserves the right to send the User messages related to new products and services, with promotions and/or with changes in the conditions and methods of delivery of the goods provided and any other information published on the Site

4. In the event of disputes arising from or in connection with the General Terms and Conditions, the parties undertake to make efforts to resolve them in a spirit of understanding and mutual compromise. In the event that the parties fail to reach an agreement, the dispute between them is finally decided by the competent Bulgarian court. The provisions of Bulgarian substantive law shall apply to all matters not settled in these General Terms and Conditions.

5. The Provider makes every effort to keep the information on the Site and the Electronic Store always correct and up-to-date, but does not claim its completeness and reliability.

6. The Supplier shall not be liable for failure to fulfill its obligations under this contract in the event of circumstances that the Supplier did not foresee and was not obliged to foresee, including but not limited to cases of force majeure, random events, problems in the global Internet network and in providing services beyond the Provider's control.

7. The Provider does not guarantee uninterrupted, timely and error-free access to the Site and the Electronic Store, insofar as this is beyond the Provider's control and capabilities.

8. The Provider is not responsible for damages caused to telecommunications equipment, software and hardware, or for loss of data arising from materials or resources used in any way through the Site.

9. According to Art. 105 et seq. of the PPE The Goods have a legal guarantee for their compliance with the sales contract, which is expressed in the fact that the Supplier (subject to the other terms and conditions of the PPE) is responsible for any lack of conformity of the Goods with the sales contract that exists when delivery of the Goods and occurred up to two years after delivery, even if he was unaware of the non-conformity.

10. Pursuant to Directive 2013/11/EU, you have the option of resolving consumer disputes with the "Alternative Dispute Resolution" procedure on the territory of the European Union. If a dispute arises regarding a purchase made online, you can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for out-of-court settlement of the dispute.

X. PROVIDER INFORMATION AND CONTACTS

1. Trade name (company): BUDAS EOOD;

2. Unique identification code: 202776289;

3. Headquarters and address of management: Plovdiv, 254 "6th Septemvri" Blvd.;

4. VAT no: BG202776289;

5. The phone for contacts: 0884 288 018

6. Email: info@ihouse.bg

7. Website: http://www.ihouse.bg;

8. Trademark: Interior House, with address: Bulgaria, 4000 Plovdiv, 35 Kuklensko Shosse Blvd

The specified address of the Supplier is also considered to be the address to which the User can send any complaints within the meaning of Art. 47, item 4 of the Consumer Protection Act.

Общите условия са последно актуализирани на 11.11.2019 г.i